Do you have a holiday house or apartment yourself and want to increase your bookings? TUI Villas is part of the e-domizil group, one of the largest and most successful holiday home providers in Europe with an extensive network. We take care of the active marketing of your holiday home - without any risk for you as a host.
Service and contact
E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays.
Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)
We speak English.
Managing Directors: Tom Müller, Torge Petersen
Commercial registry: District court of Düsseldorf HRB 92762
VAT ID number: DE344802489
atraveo is licensee of the trademark TUI.
If you have any questions, our customer service will be happy to help:
Phone: +49 (0)211 66 88 78 830 (Mo-Fr 9-17, Sa 9-13 CET)
Our customerservice cannot be reached by telephone on the following bank holidays: Good Friday, Easter, 1 May, Pentecost, Ascension Day, Corpus Christi, 3 October, All Saints' Day, Christmas Eve, Christmas and New Year's Day. We can be reached from 8 a.m. to 12 a.m. (Greenwich Mean Time) on New Year's Eve.
You are renting out a holiday home or apartment by yourself and are interested in working together with TUIvillas.com? Then contact our owner service:
Phone: +49 (0)211 66 88 78 137 (Mo-Fr 9-18 CET)
Holiday-home agencies should please contact the Product Development department via email@example.com.
For travel agencies
Travel agencies can make bookings via a special professional version of TUIvillas.com.
Phone: +49 (0)211 66 88 78 108 (Mo-Fr 9-17 CET)
Consumer Dispute Resolution / OS Platform
The European Commission provides a platform (the OS platform) at http://ec.europa.eu/consumers/odr/ for users who reside in the EU and wish to settle disputes related to consumer law online. atraveo GmbH is not currently participating in an alternative - and for them, voluntary - dispute-resolution procedure. Therefore, the OS platform cannot be used by our customers.