Due to a very high number of e-mails caused by the Covid-19 situation, we are temporarily not available by phone. Please understand that response times to cancellation and rebooking requests can currently be significantly longer than usual. Please be assured that we will not forget anyone and take care of all your questions and matters. New bookings can be done without any problems and canceled bookings from the past are gradually processed.
Further information and answers to frequently asked questions can be found here.
You have a holiday home or apartment of your own and you want to increase your occupancy rate and reach more customers? TUI Villas will assume the active mediation process and Europe-wide marketing – without any risk for you as the owner.
Perhaps your accommodation is a TUI villa. Find out and register as an owner.
Service and contact
E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays.
Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)
We speak English.