due to a very high number of e-mails caused by the Covid-19 situation, we are currently only reachable by phone to a limited extent. You can reach our customer service at +49 211 668878830 Monday to Friday between 10:00 and 12:00 (CET).
Further information and answers to frequently asked questions can be found here.
You have a holiday home or apartment of your own and you want to increase your occupancy rate and reach more customers? TUI Villas will assume the active mediation process and Europe-wide marketing – without any risk for you as the owner.
Perhaps your accommodation is a TUI villa. Find out and register as an owner.
Service and contact
E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays.
Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)
We speak English.