The TUI quality algorithm

We scan hundreds of thousands of holiday homes for you and only take on verified providers. But only when a holiday home fulfils our quality and service criteria, will our quality algorithm single it out with the TUI smile.

  • Positive customer feedback
  • Comprehensive property description
  • Service and payment via TUI Villas

More information

Offer to holiday home owners

You have a holiday home or apartment of your own and you want to increase your occupancy rate and reach more customers? TUI Villas will assume the active mediation process and Europe-wide marketing – without any risk for you as the owner.

Perhaps your accommodation is a TUI villa. Find out and register as an owner.

Service and contact

Our customer service team is happy to help you with questions regarding accommodation, bookings or reservations:

E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays. 

Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)

We speak English.

Press releases

Here, you’ll find press releases on and atraveo, the operator of the portal.

13.04.2016 startet Profiversion für Reisebüros
Internationales Ferienhausportal künftig mit eigener Kachel in integriert Mit einer neuen, speziell auf die Erfordernisse von Reisebüros zugeschnittenen Profiversion von reagiert das neue Ferienhausportal auf den großen Zuspruch, den es aus dem stationären Vertrieb erfährt.
(Press release together with TUI Germany)

TUI lanceert international vakantiehuisportal
De markt voor vakantiehuizen en –appartementen groeit en de vraag naar vakantieverblijven in het Westelijk Middellandse Zee gebied is groter dan ooit deze zomer. Daarom lanceert TUI een nieuw internationaal vakantiehuisportal:
(Press release together with TUI Netherlands)

TUI startet internationales Ferienhausportal
Um am boomenden Markt für Ferienhäuser und ‑wohnungen stärker zu partizipieren, startet TUI das neue internationale Ferienhausportal Damit bietet das Unternehmen seinen Kunden ein neues breites Angebot und sorgt gleichzeitig für bessere Übersichtlichkeit in diesem Marktsegment.
(Press release together with TUI Germany)