Offer to holiday home owners

You have a holiday home or apartment of your own and you want to increase your occupancy rate and reach more customers? TUI Villas will assume the active mediation process and Europe-wide marketing – without any risk for you as the owner.

Perhaps your accommodation is a TUI villa. Find out and register as an owner.

Service and contact

Our customer service team is happy to help you with questions regarding accommodation, bookings or reservations:

E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays. 

Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)

We speak English.

Legal notice

atraveo GmbH

Parsevalstraße 7a
40468 Düsseldorf

Managing Directors: Tom Müller, Torge Petersen
Commercial registry: District court of Düsseldorf HRB 92762
VAT ID number: DE344802489

atraveo is licensee of the trademark TUI.


If you have any questions, our customer service will be happy to help:

Phone: + 49 211 668878830 (Mo-Fr 8 a.m.-5 p.m., Sa 9 a.m.-12 p.m.)

For owners

You are renting out a holiday home or apartment by yourself and are interested in working together with TUI Villas? Then contact our owner service:

View owner page with registration form and login

Telefon +49 (0) 211 66 88 78-137  (Mon-Fri 9:00 am – 5:00 pm)

Holiday-home agencies should please contact the Product Development department c/o


For travel agencies

Travel agencies can make bookings via a special professional version of

View the travel agency site with further information

Telefon +49 (0) 211 66 88 78-108  (Mon –Fri 9:00 am – 5:00 pm)



Press enquiries are handled by our marketing team


Consumer Dispute Resolution / OS Platform

The European Commission provides a platform (the OS platform) at for users who reside in the EU and wish to settle disputes related to consumer law online. atraveo GmbH is not currently participating in an alternative - and for them, voluntary - dispute-resolution procedure. Therefore, the OS platform cannot be used by our customers.