You have a holiday home or apartment of your own and you want to increase your occupancy rate and reach more customers? TUI Villas will assume the active mediation process and Europe-wide marketing – without any risk for you as the owner.
Perhaps your accommodation is a TUI villa. Find out and register as an owner.
Service and contact
E-mails and requests sent via the form are processed around the clock, even on weekends and on public holidays.
Or call us on
Mon-Fri 8 a.m. to 5 p.m.,
Sat 8 a.m. to 12 a.m.
(Greenwich Mean Time)
We speak English.
Managing Directors: Tom Müller, Torge Petersen
Commercial registry: District court of Düsseldorf HRB 92762
VAT ID number: DE344802489
atraveo is licensee of the trademark TUI.
If you have any questions, our customer service will be happy to help:
Phone: + 49 211 668878830 (Mo-Fr 8 a.m.-5 p.m., Sa 9 a.m.-12 p.m.)
You are renting out a holiday home or apartment by yourself and are interested in working together with TUI Villas? Then contact our owner service:
Telefon +49 (0) 211 66 88 78-137 (Mon-Fri 9:00 am – 5:00 pm)
Holiday-home agencies should please contact the Product Development department c/o firstname.lastname@example.org.
For travel agencies
Travel agencies can make bookings via a special professional version of TUIvillas.com.
Telefon +49 (0) 211 66 88 78-108 (Mon –Fri 9:00 am – 5:00 pm)
Press enquiries are handled by our marketing team
Consumer Dispute Resolution / OS Platform
The European Commission provides a platform (the OS platform) at http://ec.europa.eu/consumers/odr/ for users who reside in the EU and wish to settle disputes related to consumer law online. atraveo GmbH is not currently participating in an alternative - and for them, voluntary - dispute-resolution procedure. Therefore, the OS platform cannot be used by our customers.